Service Evaluation Questionnaire with AC Cleaning

As part of AC Cleaning's ongoing commitment to quality, we would like to investigate how we can improve our service to you. This will only take a few minutes of your time. Also any comments would be greatly appreciated. Thank you for your time.

a). PROJECT OVERVIEW

1) Understanding of your cleaning requirements: Please click here Excellent Good Satisfactory Poor
2) Speed of response to queries: Please click here Excellent Good Satisfactory Poor
3) Accessibility of contacts: Please click here Excellent Good Satisfactory Poor
4) Clarity of Information provided: Please click here Excellent Good Satisfactory Poor
5) Proactive in making suggestions: Please click here Excellent Good Satisfactory Poor
6) Meeting timescales: Please click here Excellent Good Satisfactory Poor
7) Being kept informed of problems: Please click here Excellent Good Satisfactory Poor
8) Ability to be flexible: Please click here Excellent Good Satisfactory Poor
9) Qualiy of presentation: Please click here Excellent Good Satisfactory Poor
10) Outcomes met with agreed specification: Please click here Excellent Good Satisfactory Poor
11) Value for money: Please click here Excellent Good Satisfactory Poor

b). OVERALL RATINGS

1) Value for money of our service: Please click here Excellent Good Satisfactory Poor
2) Quality of our service: Please click here Excellent Good Satisfactory Poor
3) Would you recommend our service? Yes No

c). PLEASE ADD FURTHER COMMENTS

Please add further comments, or suggest the one change that would have the biggest impact in improving our service for you?

Please click small box if you do not want your comments to be used for promotional purposes:

Your name:

Company name: